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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curtis Keltz

August 11, 2024

5  out of  5
rating by Curtis Keltz
"Steve and his staff are always friendly and provide answers to questions as fast as possible. If I have any questions or concerns; they solve it fast. I appreciate that they are willing to help me with any concerns."
We responded:
"Curtis, thank you for the kind words. We try our best to take care of our customers; I'm glad it shows. Take Care, Steve"
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Lissette Contreras Vazquez

August 5, 2024

5  out of  5
rating by Lissette Contreras Vazquez
"Bailey was super helpful and knowledgeable when helping me set up my policy. I’m happy I chose to call this particular office!"
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ksom martinez

August 1, 2024

5  out of  5
rating by ksom martinez
"Me gusta la atención de este lugar"
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Adam Blackman

August 1, 2024

5  out of  5
rating by Adam Blackman
"I’ve had a great experience at with Steve and his entire team. They are thorough, thoughtful, and proactive. I have a peace of mind knowing they are in my corner. Highly recommend them!"
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Eli Gibbs

August 1, 2024

5  out of  5
rating by Eli Gibbs
"Signing up for renters Insurance was quick and easy. Corbin was very helpful and made the process a breeze."
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Kaylee Neef

July 31, 2024

5  out of  5
rating by Kaylee Neef
"Great insurance! Cindy is always available if needed and makes sure I get the best insurance for a great price!"
We responded:
"Kaylee, Thanks for leaving us a review!"
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Alexis Dorsey

July 31, 2024

5  out of  5
rating by Alexis Dorsey
"Reached out to about renters insurance and got a quote by the end of that day. Added my car insurance later in that year. Super easy to work with & prices are great!! They get back to you in a timely manner and answer any and every question.Highly recommend!!"
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scott Meredith

July 31, 2024

5  out of  5
rating by scott Meredith
"Great service and pleasant to work with!"
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Matthew Ando

March 7, 2024

5  out of  5
rating by Matthew Ando
"The Steve Tarrant agency provided me with superb service. I called Ms. Kaitlyn Bott with an emergency when my home had unexpectedly fallen out of insurance with another company. She understood my situation immediately and helped quickly. I added her to correspondence with the mortgage officers just so that they would know I was working on it, and then she solved the problem with them. I'm very grateful for the professionalism and the quick action."
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S.H Kim

February 13, 2024

5  out of  5
rating by S.H Kim
"I had three insurance policies with Steve Tarrant for the past five years until I moved out of the state recently. They are super nice and feel like they try their best to get the best rate for you. Too bad I had to find a new agent because I'm moving out of the state."
We responded:
"Thank you for taking the time to leave this nice note for our team. I appreciate you doing that and that you let us help you with your insurance. I am licensed in Indiana also but no other states. Let us know if you need any help while transitioning to your new home. Thanks again, Steve"
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Delphin and Miriam’s family Officiel

January 17, 2024

5  out of  5
rating by Delphin and Miriam’s family Officiel
"She was very nice and helpful"
We responded:
"Thank you for leaving a comment about our team member...we do appreciate it. Steve"
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Tony Green

October 17, 2023

5  out of  5
rating by Tony Green
"Great staff a must for home auto and also businesses ask for Kate!"
We responded:
"Tony, Thanks for telling us about how Kaitlyn is doing. We love to hear how our team is doing. Thanks again, Steve"
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Theresa Brownlow

September 18, 2023

5  out of  5
rating by Theresa Brownlow
"Best experience getting new insurance. Saved me alot of money awesome. I really felt like my agent cared I feel like I'm covered for all my needs don’t think I will be looking for new insurance. I was with a different insurance when a tree fell on my roof when I said who it was they all said if I was State Farm I wouldn’t have a problem. Then my insurance was not good they were confusing and hard to reach out to get a straight answer so I left them and their stupid emu commercials behind and saved a lot of money."
We responded:
"Theresa, I'm happy that we could save you some premium on your insurance. We really appreciate you taking the time to let us know how our team is doing. Thanks! Steve"
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Jayden Guan

September 12, 2023

5  out of  5
rating by Jayden Guan
"Great customer service. I would highly recommend Corbin, who has been very kind and helpful."
We responded:
"Jayden, Thanks for sending us feedback our on team member. We are lucky to have him as part of our team. Steve"
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mud spam

September 6, 2023

5  out of  5
rating by mud spam
"Steve at State Farm, or as I referred to him elsteve is the man absolutely greatest experience ever"
We responded:
"Dear Mr Spam, thanks for the kind words and for leaving us a review. Appreciate you! Steve"
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Eli Harrison

August 30, 2023

5  out of  5
rating by Eli Harrison
"Corbin has been excellent in communicating with me and getting my business policy in order. You won't find customer service this great anywhere else."
We responded:
"Eli, Thanks for letting us know how Corbin is doing. He does a great job of helping customers get what they are needing for their personal and business insurance. Thanks, Steve"
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Marc Johnson

August 10, 2023

5  out of  5
rating by Marc Johnson
"We have had Steve Tarrant in the past and he was always professional. His staff was always great to work with. We left for a short while now we're back and we are so thankful and grateful that we are. We recently had an incident that happened to our new vehicle and they have been wonderful to work with and taking care of our needs. We need more people like Steve and the community to provide great service. A special thank you to Victoria who helped us walk through the process. Thanks again to Steve Tarrant State Farm. Marc"
We responded:
"Marc, thank you for taking the time to send our team a review. We really do appreciate it. Thanks, Steve"
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steve green

August 8, 2023

5  out of  5
rating by steve green
"Great service good prices"
We responded:
"Steve, glad we can be of help to you!! Appreciate you taking time to send us your thoughts. Thanks, Steve"
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Teresa A. Davis

June 1, 2023

5  out of  5
rating by Teresa A. Davis
"Steve is a great guy and has always been very friendly and helpful. He and his staff treat their customers well!"
We responded:
"Teresa, thank you for leaving us a review. We appreciate you taking time out of your schedule to let us know how we are doing. Steve"
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Island Bridal Inc., Island Travel Group

April 26, 2023

5  out of  5
rating by Island Bridal Inc., Island Travel Group
"The service I receive from EVERYONE at Steve Tarrant State Farm Insurance is excellent. They can almost always help me with one quick phone call. I am always surprised that the person that answers the phone can can answer my questions and do almost anything for me; I always expect to be transferred, but no - they get it done! Thank you Bailey, Cindy and more!!"
We responded:
"We appreciate you taking the time to leave us your experiences. I'm glad that we can help you with your insurance!! Thanks again, Steve"
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Darwyn Boston

April 11, 2023

5  out of  5
rating by Darwyn Boston
"Steve is a great agent and very professional."
We responded:
"Darwyn, thanks for taking the time to leave us a review. I appreciate you taking the time to make this happen! Steve"
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Anthony Morgan

April 7, 2023

5  out of  5
rating by Anthony Morgan
"I have been with this State Farm for 4 years 2 months. In 2019, I needed to pick up my car from Chicago via Amtrak but needed car insurance. This State Farm agency was the only insurance agency opened on a Saturday. I arrived at this State Farm an hour before my Amtrak departure. They swiftly registered my insurance and I was able to catch my train at the Illinois Terminal on time. I'm also a student and their discount programs have been beneficial. When I got a flat tire, State Farm was there. When my battery went dead, State Farm was there. I was able to get reimbursed for a towing as well. I have nothing but positive experiences and this agency on Springfield truly lives up to the commercial, "like a good neighbor, State Farm is there!""
We responded:
"Anthony, thanks for taking the time to leave us your thoughts. We appreciate it and we are so happy that we were able to help you out. Thanks again, Steve"
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jaidha buhoveckey

March 24, 2023

5  out of  5
rating by jaidha buhoveckey
"Kaitlin B was AWESOME at figuring out what we needed for our situation and gave us multiple options , and comparing prices for us!"
We responded:
"Thanks for leaving us your opinion. We appreciate it and look forward to helping you soon. Thanks again!! Steve"
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Kim Schmidt

March 24, 2023

5  out of  5
rating by Kim Schmidt
"Very friendly and helpful! Took care of my request while on the phone and followed up with an email confirmation."
We responded:
"Thanks Kim for leaving a review. We appreciate your feedback!! Steve"
Profile photo of Brook Bott

Brook Bott

March 24, 2023

5  out of  5
rating by Brook Bott
"I had a great experience working with Kaitlyn. She was able to answer all the questions I had no problem. The location is really nice. The rest of the staff was really friendly. If you’re in need of insurance contact her."
We responded:
"Brook, thank you for the kind words. We love having Kaitlyn as part of our team. Steve"