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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Ando

March 7, 2024

5  out of  5 rating by Matthew Ando
"The Steve Tarrant agency provided me with superb service. I called Ms. Kaitlyn Bott with an emergency when my home had unexpectedly fallen out of insurance with another company. She understood my situation immediately and helped quickly. I added her to correspondence with the mortgage officers just so that they would know I was working on it, and then she solved the problem with them. I'm very grateful for the professionalism and the quick action."
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S.H Kim

February 13, 2024

5  out of  5 rating by S.H Kim
"I had three insurance policies with Steve Tarrant for the past five years until I moved out of the state recently. They are super nice and feel like they try their best to get the best rate for you. Too bad I had to find a new agent because I'm moving out of the state."
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Delphin and Miriam’s family Officiel

January 17, 2024

5  out of  5 rating by Delphin and Miriam’s family Officiel
"She was very nice and helpful"
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Tony Green

October 17, 2023

5  out of  5 rating by Tony Green
"Great staff a must for home auto and also businesses ask for Kate!"
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Theresa Brownlow

September 18, 2023

5  out of  5 rating by Theresa Brownlow
"Best experience getting new insurance. Saved me alot of money awesome. I really felt like my agent cared I feel like I'm covered for all my needs don’t think I will be looking for new insurance. I was with a different insurance when a tree fell on my roof when I said who it was they all said if I was State Farm I wouldn’t have a problem. Then my insurance was not good they were confusing and hard to reach out to get a straight answer so I left them and their stupid emu commercials behind and saved a lot of money."
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Jayden Guan

September 12, 2023

5  out of  5 rating by Jayden Guan
"Great customer service. I would highly recommend Corbin, who has been very kind and helpful."
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mud spam

September 6, 2023

5  out of  5 rating by mud spam
"Steve at State Farm, or as I referred to him elsteve is the man absolutely greatest experience ever"
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Eli Harrison

August 30, 2023

5  out of  5 rating by Eli Harrison
"Corbin has been excellent in communicating with me and getting my business policy in order. You won't find customer service this great anywhere else."
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Marc Johnson

August 10, 2023

5  out of  5 rating by Marc Johnson
"We have had Steve Tarrant in the past and he was always professional. His staff was always great to work with. We left for a short while now we're back and we are so thankful and grateful that we are. We recently had an incident that happened to our new vehicle and they have been wonderful to work with and taking care of our needs. We need more people like Steve and the community to provide great service. A special thank you to Victoria who helped us walk through the process. Thanks again to Steve Tarrant State Farm. Marc"
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steve green

August 8, 2023

5  out of  5 rating by steve green
"Great service good prices"
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Teresa A. Davis

June 1, 2023

5  out of  5 rating by Teresa A. Davis
"Steve is a great guy and has always been very friendly and helpful. He and his staff treat their customers well!"
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Island Bridal Inc., Island Travel Group

April 26, 2023

5  out of  5 rating by Island Bridal Inc., Island Travel Group
"The service I receive from EVERYONE at Steve Tarrant State Farm Insurance is excellent. They can almost always help me with one quick phone call. I am always surprised that the person that answers the phone can can answer my questions and do almost anything for me; I always expect to be transferred, but no - they get it done! Thank you Bailey, Cindy and more!!"
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Darwyn Boston

April 11, 2023

5  out of  5 rating by Darwyn Boston
"Steve is a great agent and very professional."
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Anthony Morgan

April 7, 2023

5  out of  5 rating by Anthony Morgan
"I have been with this State Farm for 4 years 2 months. In 2019, I needed to pick up my car from Chicago via Amtrak but needed car insurance. This State Farm agency was the only insurance agency opened on a Saturday. I arrived at this State Farm an hour before my Amtrak departure. They swiftly registered my insurance and I was able to catch my train at the Illinois Terminal on time. I'm also a student and their discount programs have been beneficial. When I got a flat tire, State Farm was there. When my battery went dead, State Farm was there. I was able to get reimbursed for a towing as well. I have nothing but positive experiences and this agency on Springfield truly lives up to the commercial, "like a good neighbor, State Farm is there!""
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jaidha buhoveckey

March 24, 2023

5  out of  5 rating by jaidha buhoveckey
"Kaitlin B was AWESOME at figuring out what we needed for our situation and gave us multiple options , and comparing prices for us!"
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Kim Schmidt

March 24, 2023

5  out of  5 rating by Kim Schmidt
"Very friendly and helpful! Took care of my request while on the phone and followed up with an email confirmation."
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Brook Bott

March 24, 2023

5  out of  5 rating by Brook Bott
"I had a great experience working with Kaitlyn. She was able to answer all the questions I had no problem. The location is really nice. The rest of the staff was really friendly. If you’re in need of insurance contact her."
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Vanessa Torres

March 24, 2023

5  out of  5 rating by Vanessa Torres
"Very helpful and informative! We got our quotes quickly and we were able to get the coverage that best fit our needs."
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ben mcnamara

March 24, 2023

5  out of  5 rating by ben mcnamara
"Very helpful company and recommend to all!"
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Eric Tempel

March 24, 2023

5  out of  5 rating by Eric Tempel
"Top notch outfit. Quick to respond. Thanks for your hard work."
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Jane Sprandel

March 22, 2023

5  out of  5 rating by Jane Sprandel
"We have been State Farm Customers with the Steve Tarrant office for many years and I feel like the service keeping improving. This office is a team approach. I recently needed to add a car to our coverage and Cindy was out of the office at the moment and we were able to get everything set up by one of the other staff members. Also our daughter was in an accident that her car was totaled. I am so thankful she was okay and not at fault but repeatedly I told Geico how this is not how State Farm’s treats their customers. We love this staff and State Farm."
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Ms Lee

March 18, 2023

5  out of  5 rating by Ms Lee
"Steve's agency is great. I have car, health and renter's insurance with them. They are very responsive and give me the best rates available."
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Del Wagner

March 17, 2023

5  out of  5 rating by Del Wagner
"We have been customers of Steve Tarrant State Farm for several years and have always had very high quality, timely, personalized service. They get involved with any claims and make sure our interests are represented fairly. Some folks think State Farm is a little higher priced coverage, our experience has been they are very competitive."
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Prescott Paulin

February 22, 2023

5  out of  5 rating by Prescott Paulin
"Always the most responsive State Farm team! I have never had to wait more than a couple of hours for a prompt reply. That's rare in the industry and the Steve Tarrant team does it best!"
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Justin Helm

February 13, 2023

5  out of  5 rating by Justin Helm
"Great people. Always fast, and very pleasant."